Owens Corning

Effective Date: 2024-01-01

CALIFORNIA RESIDENT PRIVACY NOTICE

This Notice applies to California Residents. It does not apply to personal information we collect from employees in their capacity as employees.

SUMMARY OF PERSONAL INFORMATION THAT WE COLLECT

Please review our Privacy Policy for examples and other information describing our data collection and use, which this Notice supplements.

Depending on how you interact with us, Owens Corning collects the categories of information summarized in the table below. When we disclose personal information for a business purpose, we enter a contract that describes the purpose, requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract, and includes any other required provisions.

All the categories of personal information we collected in the past 12 months (as described below) come from the following categories of sources:

  • Directly from you, for example, from forms or job applications you complete.
  • Automatically collected from you, for example, observing your actions on our website. Please also refer to our cookies policy.
  • Third Parties.

Category of personal information we collect:

  • Identifiers (such as name, address, email address)
  • Commercial Information (such as transaction data, or purchasing history)
  • Financial Data (such as billing information)
  • Internet or Other Network or Device Activity (such as browsing history, interaction with a website)
  • Location Information (for example, IP address)
  • Professional or Employment-Related Data (such as the name of your employer)
  • Other Information that Identifies or Can Be Reasonably Associated with You (such as preferences)

Categories of third parties to which we disclose personal information:

  • Third parties (such as our service providers)
  • Data aggregators (such as analytics services)


USE OF PERSONAL INFORMATION

The categories of personal information we collect about you (as described above) are used for the following purposes:

  • To fulfill or meet the reason you provided the information. For example, if you provide your name and contact information to request a price quote or ask a question about our products or services; or provide more sensitive information like your gender or ethnicity as part of a job application.
  • To provide, support, personalize, and develop and improve our Website, products, and services.
  • To create, maintain, customize, and secure your account with us.
  • To process your requests and prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your Website experience and to deliver content and product and offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email (with your consent, where required by law).
  • To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
  • For testing, research, analysis, and product development.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise detailed in the California Consumer Privacy Act of 2018 (“CCPA”) or the California Privacy Rights Act of 2020 (“CPRA”).

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. Owens Corning does not collect or process sensitive personal information to infer characteristics about you; nor does it use or disclose sensitive personal information for any purpose other than those described in applicable sections of the CCPA or CPRA.

Consistent with our Privacy Policy and your rights outlined under this Notice, Owens Corning will store or retain your Personal Information only for as long as needed for its intended purpose and in accordance with applicable retention rules; to manage our ongoing contractual relationship with you; or as instructed by you, unless a longer retention period is required or permitted by law.

SALE OR SHARING OF PERSONAL INFORMATION

In the preceding 12 months, Owens Corning has not sold or shared personal information.

YOUR RIGHTS AND CHOICES

As a California resident, you have certain rights related to your personal information, including:

Right to Know what personal information is collected.

Right to Access and Portability of your personal information

You have the right to request what categories of personal information we collect, use, or disclose about you over the past 12 months. You also have the right to request the specific pieces of personal information that we collected about you and to have a copy of it provided to you in a readily usable format (also known as a data portability request). We may, however, withhold some information where the risk to you, your personal information, or our business is too great to disclose.

Right to Correct your personal information

Right to Delete your personal information

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when Our deletion of the information may likely render impossible or seriously impair the achievement of the research, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Your Data Subject Rights

To exercise your rights, please submit a verifiable request to us by either:

Only you, or someone legally authorized to act on your behalf, may make a verifiable request related to your personal information. You may also make a verifiable request on behalf of your minor child.

The verifiable request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. You must also describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.

We will only use personal information provided in a verifiable request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable request within required timeframes, including confirming initial receipt within ten (10) business days and responding fully within forty-five (45) calendar days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response electronically.

Any disclosures we provide will only cover the 12-month period preceding the verifiable request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

PERSONAL INFORMATION SALES AND SHARING OPT-OUT

You have the right to direct us to not sell or share your personal information at any time (the "right to opt-out"). We do not sell or share your personal information as defined by the CCPA or CPRA.

NON-DISCRIMINATION AND NON-RETALIATION

We will not discriminate, or retaliate, against you for exercising the rights provided to you under law and described in this Notice.